Progulki receives Tripadvisor Travellers’ Choice Award
It finally happened and now we are proud to say that we had received a famous prize – Tripadvisor Travellers’ Choice Award 2020.
2020 was and still is a challenging year for us all, but still we go. Maybe you who are reading this are not going to visit Saint Petersburg in the nearest future – but now we’re quite sure you will come later. Now we stand among the best-known Saint Petersburg places of interest: The Naval Cathedral of Saint Nicholas in Kronstadt, Church of the Saviour on Spilled Blood, The State Hermitage Museum, Tsarskoye Selo State Museum Preserve and many others.
What is this award?
Only 10 percent of tour operators, hotels or restaurants receive this award. Tripadvisor checks the feedbacks left on the personal page and thus chooses the best participants. Our clients think that we were really helpful with fulfilling their wishes – a majority of you gave us 5 stars and wrote a short (sometimes not really short) delightful review of the journey. We are actually a young company – just 12 years ‘old’ – and haven’t really got used to receive reviews written on Tripadvisor (currently we have only 469), thus being chosen is even more delighting to us!
Who else has received this award?
Now we stand among the best-known Saint Petersburg places of interest: The Naval Cathedral of Saint Nicholas in Kronstadt, Church of the Saviour on Spilled Blood, The State Hermitage Museum, Tsarskoye Selo State Museum Preserve and many others.
What does this mean to us?
It literally means that we are currently moving to the right direction and making the right decisions. If a potential customer moves to our Russian-language homepage and tries to get acquainted with a new company, the recognition by such a big organisation like Tripadvisor will surely persuade him or her to make the order here. Of course, we also have to continue providing a high-quality service, respond in time and be prepared for all unpredictable situations – and now we must take these demands even more seriously, because big success means also a big responsibility.
Our managers help you choose a tour
Now we have to learn more, to work faster and to obtain stronger connections with our partners. It’s a client’s privilege to demand the best, so we now have no right to let it go away. Being amongst the best always means searching the ways to improve, never stopping. The limit is the sky, as we all know.
What does this mean to you?
If you are making a plan to go to a new place or to find something unknown in the place you’ve already been, you often don’t really know where to start. Too many museums, too vast variety of hotels or restaurants – being overwhelmed with the choice can make you angry and really stop from any planning. We ourselves have been through this and know this. We all need to have some strong criteria.
Every company which offer tours will tell you that they provide the best possible service. We also do it. So whom to trust?
We advise you to trust Tripadvisor. Millions of travellers every day share their opinions there. You can find photos made by real people to see the actual look of the interesting street of building, stories told not by the promoting agency but by those who have really been to the place you’re interested in and felt everything on his or her own. You can read honest reviews and thus form your own point of view.
And finally if you start checking the places you are interested in on Tripadvisor, you will surely want to choose one of the companies that Tripadvisor itself recommends. If you come to Russia (especially to Saint Petersburg), be sure that we are here to help and to make for you a journey you will never forget.
With pleasure, Progulki